We process orders Monday through Friday, excluding weekends. Orders placed on weekends are processed the following Monday. Please allow 48-72 hours for processing. Standard shipping takes 7-21 business days. Custom wigs require 7-14 business days, while rush orders take 5-8 business days. You'll receive a tracking number once your order ships.

Yes, our textured hair is 100% unprocessed human hair, so you can color or bleach it. Keep in mind that chemical treatments may loosen curls, alter patterns, or dry out the hair. We recommend consulting a professional for the best results.

With proper care, your wig can last over 2 years. Regular maintenance and gentle handling will keep it looking flawless for longer.

Each bundle weighs 3.5 oz. For a full sew-in weave, we recommend 3 bundles. If you want more volume or layers, opt for at least 4 bundles. Using a closure or frontal? Stick to 3 bundles. Longer lengths may require additional bundles for a fuller look.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.